Delivery

Shipping Service 

1. A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.

(Note:For some big orders,in case of credit-card fraud, we need to confirm your personal details.Please make sure your e-mail or phone number is correct and available.)

2. A tracking number will be sent to you by e-mail once items shipped out.

Delivery Service 

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely.

2-4 Business days delivery - Express shipping by FedEx, DHL,TNT, and UPS for orders over $49.

10-14 Business days delivery - Standard shipping by USPS for orders under $49.

Tracking Your Order

Once your order is shipped out, you will receive an email about the tracking number.

Please allow 24 hours for the tracking information to show.

You can track the package on the following website accordingly

FedEx http://www.fedex.com/

UPS  http://www.ups.com/

DHL http://www.dhl.com/ 

TNT http://www.tnt.com/

USPS http://www.usps.com/

Customs and Import Duties

Sometimes the additional customs or import duties couldn't be avoided. But please don't worry. If any charged,please simply contact service@chichouz.com.

1.Please send us the photos of the receipt of the custom tax.

2.Refund will be returned to you within 3-5 working days once get your receipt.