FAQs

Q: Are all of chichouz silk products made from 100% mulberry silk?
A: Yes. We guarantee that all of our silk products are made of 100% pure and natural long fiber mulberry silk cultivated from the best silk farm in china, unless otherwise stated on the product page. Moreover, no chemicals are added in our production. Any machinery or chemical additives that could potentially damage the quality of our silk has also been strictly forbidden. All of these are to ensure that our customers can enjoy the perfectly soft and smooth of our products.

Q: What’s momme count and what are the differences between 19 momme, 22 momme and 25 momme?
A: Momme is a standard way of measuring the weight of silk fabric and it is calculated by pound. The standard measurement is by using a piece of fabric that is 100 yards long and 45 inches wide. The higher the momme weight the heavier the fabric. It means that the higher the momme count is, the heavier and thicker silk was used during the weaving process. If the piece of silk fabric weighs 19 pounds then the momme weight is 19, and so on.

Q: How is silk fabric dyed?
A: In order to provide our customers with a right selection of colors, every color except ivory has to be dyed onto the silk fabric (ivory is the natural color of silk). Nevertheless, the dyeing agents we choose are made from natural pollen with very little industrial chemical additives so that our bedding products maintain silk's natural affinity with skin whether they are dyed or not.

Q:How do I wash my Chihouz silk products?

A: All of our Chichouz silk products are recommend hand washing in lukewarm water (30°C). Besides, you need to dry in the shade and can't spin dry. Just remember not to machine wash silk products, and wash separately from other items using a silk friendly detergent. Alkaline detergent is not suitable.

Q: As silk is so easy to wrinkle, how to iron?

A: Silk is essentially a kind of protein fiber, so silk fabric is easy to wrinkle and there is an old saying that goes, no wrinkled silk is not real silk. Well, ironing silk is much easier than imagination. Irons should be set on the lowest possible heat setting, and if the iron has a special silk setting, that is even better. The steam setting should be on high since ironing silk requires a lot of moisture. After the silk is lightly misted with water, it is placed face down on the ironing board and covered with a press cloth. To avoid burning, the iron should never rest on any one spot for too long. Additionally, pressing silk is a safer alternative than straight ironing. Moving the iron back and forth can stretch and pull the silk out of shape. An iron pressed onto a wrinkled area and then removed to allow the area to cool yields far better results. After pressing, the fabric can be shaken to let the last of the wrinkles fall.

Q: Do you have children’s silk products?

A: All of the Chichouz silk products can be used by adults or children.

Q: What’s the OEKO-Tex label on silk products?

A: Oeko-Tex Standard 100 is an independent testing and certification system for textile products from all stages of production (fibres, yarns, fabrics, ready-to-use end products, including accessories) along the textile value chain.The OEKO-TEX® label indicates the additional benefits of tested safety for skin-friendly clothing and other textiles to interested end users. The test label therefore provides an important decision-making tool for purchasing textiles.Now, Chichouz is proud to inform you that all our silk bedding fabrics are certified by Oeko-Tex, completely chemical-free, no harmful substance added before and during the process of manufacture. Please feel assured to choose and purchase.

Q: Why choose Chichouz silk products, not others?

A:The silk products offered by Chichouz have health-friendly qualities. The Mulberry silk fibre material and the special production technology ensures unique experience, and you can feel the quality as soon as you put them on yourselves. It is impossible to express with words. It has to be felt to tell the difference. Silk is a natural material, and unlike woollen and down products. It does not contain allergens but prevents their presence like dust, dust mite, bacteria, fungi and other vermin.

Q: What are some fun facts about silk?

A: Well, this is quite interesting. Now let’s introduce you something fun about silk.

A silk robe is stronger than an equally thick metal wire.

Half a kilo of caterpillars eats up to 12000 kilograms of mulberry tree leaves In its lifetime.

A silk worm eats 40000 times its own weight's worth of mulberry tree leaves between its birth and its pupating.

The fiber has an average width of 20 µm(µm = micrometer, i.e. 1 millionth of a meter).

 It takes up to 10 kg of cocoons to obtain 1 kg of silk.

One single filament can reach a lenght of up to 4000m.

It takes more than 25 mulberry trees to obtain 3 kg of silk.

A single silk worm can produce up to 15m of fiber per minute.

The silk worm increases in weight by the factor 12000 within 4 weeks of being born.

The silk worm grows to 25 times its size over the first 4 weeks.

A silk dress requires almost 70 kg of mulberry tree leaves. So it's not surprising that silk is being traded as one of the most precious fibers.